Command & Dispatch is the all-in-one public-safety platform — Computer-Aided Dispatch, NG911 call handling, in-vehicle MDT, Mobile CAD on iOS & Android, and full Records Management. Secure cloud hosted, with native desktop clients and peer-to-peer failover between comm centers.
Hot-call dispatch, NCIC lookups, BWC integration, warrant entry. From the patrol car to the records room — one incident, one audit log.
Station alerting, run cards, apparatus AVL, structure occupancy, hydrant overlays, and incident command — built into the same console as dispatch.
EMD ProQA-ready, pre-arrival instructions, hospital pre-notification, patient-care field reports flowing straight into your RMS.
From the moment the 911 call is answered to the moment the case file closes in records — it’s the same incident, the same data, the same audit trail. No bouncing between four vendors at 3am.
Receive 911 voice, text-to-911, RTT, and multimedia attachments with ALI/ANI, ECRF, LIS, and PIDF-LO. Hand the call straight into dispatch without ever leaving the seat.
OpenDispatcher-grade console — incident queue, live tactical map, unit management, radio & PTT at the seat, and CAD-to-CAD interop. Native desktop client and browser fallback.
OpenIn-vehicle terminal for hot calls, status changes, NCIC/state lookups, AVL, BWC pairing, and 10-33 panic. Glove-friendly. Offline-tolerant when the signal drops between towers.
OpenNative iOS and Android app for officers, firefighters, and medics in the field. Take calls, change status, run NCIC, capture photos, push-to-talk — from the phone in your pocket.
OpenFull records — incidents, reports, persons, vehicles, property, evidence, citations, warrants, archive. Built on the same row as your CAD. NIBRS / UCR reporting included.
OpenThe big-three CAD vendors charge hundreds of thousands for what dispatchers actually use. We built the full public-safety stack — and ship every module at an entry-level price every agency can afford.
Native Tauri desktop clients for Dispatch and MDT. Browser access from any modern device. No “web-only or nothing” compromise.
If your primary comm center disconnects, calls auto-route to your failover partner in under 30 seconds. In-flight incidents transfer with full state — no re-dial, no re-keying.
All modules are included in every plan. We don’t gate RMS, NG911, or Mobile CAD behind a higher tier. Public safety doesn’t get to choose what shows up at 3am — and neither do we.
All modules are included in every plan — NG911, CAD, MDT, Mobile CAD, and RMS. Not gated. Not upsold. Not “Enterprise tier.”
Voice, RTT, text-to-911, multimedia. ECRF routing, PIDF-LO location, LIS dereferencing. Native i3 ESInet support.
Real-time unit GPS, incident pins, jurisdiction polygons, patrol zones, closest-unit recommendations.
Telex / C-Soft consoles, Mission Critical Push-to-Talk, and PTT vendor integrations.
Share incidents and units with neighboring agencies in real time. NIEM-aligned payloads, audited handoffs.
Tone-out to stations, push to mobile devices, and SMS via EchoAlert. All from the dispatch console.
Body-worn camera flags, fleet GPS, vehicle telemetry surfaced beside the incident.
Incidents, reports, persons, vehicles, property, evidence, citations, warrants, archive.
Protocol prompts at the dispatcher’s seat. Auditable card history per incident.
Who touched what, when, from where. Tamper-evident logs for CJIS and prosecutorial review.
CJIS-compliant by design. NENA i3 native. SOC 2 audited. Every endpoint authenticates. Every database row scopes to its agency. Every action lands in an immutable audit log.
Full alignment — access control, advanced authentication, encryption at rest and in transit, personnel security, and audit. Annual third-party assessment. Available under signed agreement.
i3-native call handling. ESInet, ECRF, LIS, PIDF-LO supported. Text-to-911, RTT, and multimedia attachment ready. Tested against four ESInet vendors in CI.
Audited controls across security, availability, confidentiality, and processing integrity. Reports available to qualified customers under NDA on request.
Multi-tenant from day one. One agency, an Emergency Communications District serving every department in the county, or a federal deployment with hundreds of sub-tenants — same platform, all modules in every plan, different scoping.
One PD, FD, or EMS service. Stand up a comm center, dispatch your own units, and run records — all from one tenant.
One Emergency Communications District serving every member agency in the county. Shared dispatch, shared map, separate records.
Regional fusion centers, statewide deployments, and federal agencies with hundreds of sub-tenants. Centralized audit, decentralized operations.
A 30-minute working demo with your call types, your channels, your map. We bring the platform — you bring the dispatcher and the questions.